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Quant./Qual. Data
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2010
강명주, 안진우. (2010). 고객만족의 오해와 진실: 의사만족에서 진실만족까지. 마케팅연구, 25(4), 97–123.
Studies related to this publication:
서비스상품 이용만족도 조사, 2010
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