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방송·통신서비스 이용에 관한 정보 수요조사, 2009

한영
Data Type
Survey data
ID Number
A1-2009-0073
Title
Survey on the Demand for Information on Using Broadcasting and Communication, 2009
URI
http://hdl.handle.net/20.500.12236/14190
Citation
Ham, Changyong. Survey on the Demand for Information on Using Broadcasting and Communication, 2009 [Dataset]. Korea Information Society Development Institute[Producers]. Korea Social Science Data Archive (KOSSDA) [Distributors], 2011-07-28, A1-2009-0073, V1.0, http://hdl.handle.net/20.500.12236/14190
Principal Investigator(s)
Ham, Changyong / Korea Information Society Development Institute
Co-Investigator(s)
Jeong, Gyeongo / Korea Information Society Development Institute
Hwang, Juyeon / Korea Information Society Development Institute
Producer(s)
Korea Information Society Development Institute
Copyright
Korea Information Society Development Institute
Depositor(s)
Korea Information Society Development Institute
Date of Deposit
2011-04-11
Distributor(s)
Korea Social Science Data Archive (KOSSDA)
Date of Distribution
2011-07-28
Version
V1.0
Date of Version
2017~~
Abstract
This survey was conducted by the Korea Information Society Development Institute to determine user demand for information, to be utilized for the development of a website for providing information on using broadcasting and communication services. The services included in the survey are landline telephone, mobile phone, high speed internet, internet phone, cable/satellite TV, IPTV, and combined services.
The main contents of the survey include source of gathering information at the time of subscribing to service and while using service, need for information regarding subscribing to services, need for information regarding the use of services, need for information regarding the termination of services, need for general information regarding services, active search for information, reason for inactive search for information, difficulty of searching for information regarding subscribing to services, difficulty of searching for information regarding the use of services, difficulty of searching for information regarding the termination of services, difficulty of searching for general information regarding services, and the necessity of each type of information in developing the website.
Keywords
consumer informationinformation demandinformation useinformation servicesbroadcasting and communicationtelephonesmobile phonemobile phonescell phonesinternetinternet usecable TVcable televisionsatellite televisionsatellite broadcast인터넷전화IPTV
Topics
Information/ Communization
Date of Collection
2009-06-05~2009-06-14
Countries
Korea
Geographic Coverage
Seoul/Gyeonggi-do area, Busan/Gyeongsangnam-do area, Daegu/Gyeongsangbuk-do area, Daejeon/Chungcheong-do area, Gwangju/Jeolla-do area
Unit of Analysis
individual
Universe
persons aged 13-59 in 5 areas
Time Method
one time cross-sectional study
Data Collector(s)
Research & Research, Inc.
Mode of Data Collection
internet survey
Sampling Procedure
general sample: proportionate quota sampling by sex, age, and area
booster sample: convenience quota sampling by type of servies (50 users per service - international call, internet phone, IPTV, and combined services)
Number of Cases
1,000 (valid)
Extent of Collection
Questionnaire(pdf) ; Codebook(pdf) ; Data(sav)
Language
Questionnaire-Korean ; Codebook-Korean ; Data-Korean
Availability Status
Public Use
File Information
File Type File Name File Description File Format File Size Download
Related Documents-Questionnaire(Korean) kor_que_20090073.pdf 설문지 (한글) PDF 736.59 kB 다운로드
Related Documents-Codebook(Korean) kor_codebook_20090073.pdf 코드북 (한글) PDF 594.83 kB 다운로드

함창용 ; 정경오 ; 황주연. 2009. 이용자보호 환경조성 : ARS 및 이용약관 관련 이용자 보호방안 연구. 정보통신정책연구원 KSSL Google

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