Survey on the Satisfaction Level of Employees of the Korea Industrial Complex Corporation, 2009
https://doi.org/10.22687/KOSSDA-A1-2009-0134-V1.0
Principal Investigator(s)
Park, Seok Hee / Major in Public Administration, The Catholic University of Korea
Abstract
The survey was conducted to elicit improvement initiatives to increase the satisfaction level between internal departments as a part of a plan to restructure public institutions into customer-oriented organizations. All employees of the Korea Industrial Complex Corporation were surveyed. The survey questionnaire was designed to select 5 departments out of the Corporation’s 78 departments excluding the respondent’s own department and to evaluate each department’s speed and accuracy of work processing and smoothness of work cooperation.
View allKeywords
public institution public administration personnel management organizational innovation customer satisfaction
Subjects
Citation
Export Citation
Citation
- ID Number
- A1-2009-0134
- Title(KOR)
- 한국산업단지공단 직원만족도 조사, 2009
- Title
- Survey on the Satisfaction Level of Employees of the Korea Industrial Complex Corporation, 2009
- Project Title(KOR)
- An Analysis of Internal Customer Satisfaction in Public Corporations from the Perspective of Accountability
- Principal Investigator(s)
- Park, Seok Hee / Major in Public Administration, The Catholic University of Korea
- Co-Investigator(s)
-
Yoon, Ji Woong / Department of Public Administration, Kyung Hee University
Oh, Hyeonju
- Copyright
- Korea Industrial Complex Corporation
- Fundings
- Korea Industrial Complex Corporation
- Depositor(s)
- Park, Seok Hee / Major in Public Administration, The Catholic University of Korea
- Date of Deposit
- 2012-05-17
- Distributor(s)
- Korea Social Science Data Archive (KOSSDA)
- Date of Version
- 2012-06-21
- Date of Distribution
- 2012-06-21
- Citation
- Park, Seok Hee. Survey on the Satisfaction Level of Employees of the Korea Industrial Complex Corporation, 2009 [Dataset]. Government Innovation & Productivity Institute, the Catholic University of Korea [Producers]. Korea Social Science Data Archive (KOSSDA) [Distributors], 2012-06-21, https://doi.org/10.22687/KOSSDA-A1-2009-0134-V1.0.
Methodology
- Date of Collection
- 2009-11
- Countries
- Korea
- Geographic Coverage
- nationwide
- Time Method
- one time cross-sectional study
- Unit of Analysis
- individual
- Universe
- employees of the Korea Industrial Complex Corporation
- Data Type
- Survey data
- Data Collector(s)
- Government Innovation & Productivity Institute, the Catholic University of Korea
- Mode of Data Collection
- self-administered by e-mail
- Sampling Procedure
- complete survey
- Number of Cases
- 421 (valid)
- Response Rates
- 88.1%
Dataset Contents & Version
- Extent of Collection
- Questionnaire(pdf) ; Codebook(pdf) ; Data(sav)
- Language
- Questionnaire-Korean ; Codebook-Korean ; Data-Korean
- Version
- V1.0
- Date of Version
- 2012-06-21
- Date of Distribution
- 2012-06-21
Access
- Availability Status
- Member Access
| File Type | File Name | File Description | File Format | File Size | Download |
|---|---|---|---|---|---|
| Related Documents-Questionnaire(Korean) | kor_que_20090134.pdf | 설문지 (한글) | 250.52 kB | Download | |
| Related Documents-Codebook(Korean) | kor_codebook_20090134.pdf | 코드북 (한글) | 298.59 kB | Download |
Documents
Measured since the release date of the current version data.
If the data were released before May 11, 2017, it was measured since May 11, 2017.
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